The Challenge
What you're facing
Critical processes live in people's heads. When they leave, the knowledge goes with them:
- New hires ask the same questions repeatedly
- Documented processes are outdated or incomplete
- Subject matter experts are bottlenecked
- Workarounds exist that nobody's captured
- Automation projects fail without accurate process maps
Knowledge stays siloed, and scaling the team gets harder every year.
The Solution
How Finna helps
AI interviews process experts to extract detailed workflows—without taking them offline for days.
Extract tacit knowledge
AI asks the probing questions that surface hidden steps
Async and efficient
Experts respond when it suits them, not in marathon sessions
Interview multiple people
Capture variations and workarounds across the team
Ready for automation
Detailed enough to build workflows from
Turn tribal knowledge into documented processes—before it's too late.