Process Documentation Template

Capture how work actually gets done—not how it's supposed to work. Turn tribal knowledge into shared documentation.

What this template covers

  • Step-by-step workflow descriptions
  • Tools and systems used
  • Handoffs and dependencies
  • Common issues and workarounds
  • Improvement suggestions

Sample questions

1

Walk me through how you handle [process] from start to finish.

AI follows up: "What triggers the process to start?"

2

What tools do you use for each step?

3

Where do things typically get stuck or delayed?

AI follows up: "How do you work around that?"

... and 9 more questions

How it works

  1. 1Click "Use template" and create your free account
  2. 2Customize the questions if needed (or use as-is)
  3. 3Share the link with your stakeholders
  4. 4AI conducts interviews and synthesizes insights
  5. 5Review results and make decisions

Who this is for

  • Operations teams documenting workflows
  • Process improvement specialists
  • Teams onboarding new members
  • Organizations preparing for automation
Use this template free

No credit card required. 3 free interviews/month.